High-Performance BPO and Customer Support

For companies that want more customers and
smoother operations.

We cover a broad range of support functions
and needs so you can focus on
core business and growth
.

What We Do

Eureka delivers Support and Business Process Outsourcing for companies

Support Man

We handle lead generation, customer acquisition, and support, then connect the dots with customer service, HR, and lead management to keep operations smooth.

  • live-chat Customer support and client outreach
  • customer-support-1 Customer acquisition
  • human_resources Human resources support and recruitment
  • qualification-1 Lead generation and qualification

We follow your scripts, targets, and reporting cadence so your team scales without adding internal headcount.

Customer Support Services

Our agents are trained to sound professional, stay compliant, and focus on conversion.

Business Process Outsourcing Services

about_eureka

About Eureka

Eureka delivers high performance customer support and Business Process Outsourcing for companies.

We combine trained talent with international standards to provide reliable customer contact, organized back office work, and conversion focused sales support.

Why Companies Choose Eureka

Join our team

Build a sales and operations career with real growth
Work with international clients, learn financial processes, and get rewarded for performance.

What you get

  • Competitive base salary and performance bonuses
  • Commission opportunities on customer support projects
  • Paid training in customer support, CRM, and customer service
  • A clear path from Associate to Team Lead to Manager
  • Modern office, good tools, and supportive leadership
  • Team events, recognition programs, and company retreats

Who thrives here

  • Confident communicators who like talking to customers
  • Fast learners who can follow processes
  • Reliable team players who deliver on targets
See Open Roles
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What Our Team Says

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“My best friend studied Management for 5 years. I learned more about people management and work management for 1 year in Eureka VN, than him 5 years at the university. The training, mentorship, and real responsibility I got here taught me more about professional management than any university could.”

Trần Ngọc Hương, DevOps Specialist

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“I was on vacation with my husband. He was enjoying his time off from work, while all I was thinking about was coming back to the office. I love this company so much, that I think I am addicted to it. Of course, my husband told me I am crazy :D”

Nguyễn Thị Lan, Office Manager

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“I decided to take a few years off after high school before I decide how I want to continue my education. It was a struggle to find good work with no experience and only a high school education. Eureka VN saw something in me and took a chance on me. Not only did I find a good job, but I also gained work experience and I learned all I need to know about work ethics and proper company management.”

Phạm Minh Khoa, Web designer

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“ Best company EVER ! :)”

Lê Anh Tuấn, QA Team Lead

Ready to scale your team or start your career?

Contact Eureka to discuss your needs or explore open positions.

Get in Touch